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Ignotius Featured Partners and Clients
VoIP Jet is one of our providers of digital VoIP call termination. They have IAX servers located just outside New York on the amazing NAC network and in California on 100% pure InterNap bandwidth. They support higher quality codecs and the IAX2 protocol. They allow us to provide quality outgoing call termination. Partner since August 1st, 2006.
SBC, now acquired by AT&T, provides us with analog PSTN connectivity to service incoming and outgoing calls. They are reliable and affordable which helps us keep costs down and pass them on to you. They also provide us with redundant IP connectivity. Partner since August 1st, 2006.
eFax Corporate allows us to provide secure digital fax services. They provide us with a global network that is secure and HIPAA compliant supporting fast, reliable inbound and outbound services. These services include fax broadcasts that can send an advertisement copy to your customer base, incoming digital faxes that are forwarded as PDFs to your email address and outbound fax services that we use to send your messages to you if you choose that method. Partner since August 1st, 2006.
Premier online search engine offering results from Google and bonus features not available anywhere else. They will soon start offering results from many search engines including Yahoo search, image, maps and video. Ignotius provides telephone answering services to their customers when their online support fails to resolve requests. We also handle incoming media kit requests and advertising sales. Client since August 3rd, 2006.
A sister company of SlashMySearch offering online games, news and unique content to savvy web users. Offering points for using their services, they were able to gain loyal traffic that must be attended to. Ignotius provides telephone answering services to their customers when their online support fails to resolve requests. We also handle incoming media kit requests and advertising sales. Client since August 3rd, 2006.
Quan's Rockin Sushi is a full-service gourmet Chinese Restaurant, Japanese Sushi Bar and Night Club. They came to us after the costs of running some of their customer service departments began to overwhelm them. We then inked a deal giving Ignotius the responsibility of running their guest-list line, info line and complaint line. They provided us everything we need to know to answer general questions from calls that we get about the night club including nightly events and the restaurant, including hours, menus and taking catering requests. We also fill out the forms necessary when we get calls on the complaint line which they follow up on. Running the guest-list line was easy using our infrastructure because all they had to do was let their promoters access our online portal where they could see all the information necessary before the nightly event started. We were able to cut their costs on providing these services by over 60%, increase customer satisfaction by 200% and improve business efficiency by 300%. Client since August 17th, 2006.
An upcoming custom motorcycle/chopper fabricator that has to keep costs low and still provide service and take sales calls when the 2 owners are out of the office working in the shop or picking up parts. Client since August 15th, 2006.
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LATEST NEWS
June 27th, 2008 The telecom industry is facing a major shakeup due to VoIP technology. We saw the great advantages of VoIP since inception and have always been prepared to provide excellent services. Using VoIP, we are able to provide a wider variety of services at the lowest possible price.